The Chief Executive Officer of MTN, Michael Ikpoki has told Citi Business News, his outfit is partnering with the Ghana Highway Authority and relevant stakeholders in addressing the trend of fiber cuts in Ghana.
The market leader in the telecoms market has suffered about 25 fiber cuts on its lines spent thousands of dollars in rectifying the problem.
Fiber cuts usually cause disruptions in mobile telephone, thus truncation of calls as well general network disruptions.
In an interview with Citi Business News, the CEO of MTN, Michael Ikpoki noted that fiber cuts will be curbed when all relevant stakeholders support efforts in that regard.
He said: “We are working a lot with the Municipal Authorities, the Roads and Highway Authorities to see if we can standardize a lot of the challenges we are facing today. We are doing a lot and we are doing it through the telecom chamber.”
“We are working with all the relevant stakeholders. I can’t give you all the details but they are pretty significant. This month alone, we have suffered about 25 fibre cuts and for each of those cuts, depending on how much traffic it carries, it will also affect the capabilities of the service to the customer,” he explained.
According to Mr. Ikpoki, the situation does not only affect revenue but “it affects the customers and this is creating a lot of concerns. But it is an industry wide issue and we are attacking it at the industry level and we are getting a lot of support from our key stakeholders.”