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Yamaha poised to maintain quality service
 
Posted on: 18-Jul-2012         Source: thebftonline.com
 
 
 
Management of Japan Motors Trading Company Limited (JMTC), sole agents for Yamaha Motorcycles and power products, has expressed readiness to maintain Yamaha’s long history as the proven No. 1 brand of Motorbikes in the market.


Its Product Manager, Mrs. Mabel Offei, said this during a two-day Yamaha Riding Academy (YRA) course for Yamaha customers in Ghana.


The YRA is an international programme structured to give Yamaha riders training on the proper use and maintenance of Yamaha Motorbikes by competent trainers and technicians from Japan.


Mrs. Offei said the Academy among other things aims at improving the skills and knowledge of Yamaha riders with the best of operational and maintenance. stressing that the course would refresh participants’ skills in the principles of safe motorbike riding as well as equip them with the basics of Yamaha motorbike maintenance.


She said Yamaha takes keen interest in the Sales and After-Sales services since value for money and safety is their utmost concern, explaining that customers of Yamaha are trained periodically on how best to maintain and ride their motorbikes the proper way.


Other Japan Motors Executives at the ceremony included Mr. Imad Antoine Ghorayeb, General Manager, Sales & Marketing; Mrs. Hilda Peasah, Marketing Manager and Mrs. Clare Kattah, Sales Manager.


Lead facilitator at the training was Mr. Eddy G.L. Gyselinck of Japan’s Liaison Office in Abidjan, Cote d’Ivoire, who is also the Yamaha Regional Manager of West & Central Africa, during an interactive session with the media observed that sub-Saharan Africa does not have motorbike training schools hence Yamaha is embarking on this support to their customers to let them know the proper procedure of how to ride a bike with excellent safety.


The course, he reiterated, provided the impetus to create awareness of the dangers on our roads. He urged motorbike riders to use proper boots, crash-helmets and other prescribed attire in order to help prevent or reduce the impact of accidents.


Yamaha, he said, invests heavily on genuine spare-parts, so riders should insist on such products for regular maintenance and servicing of their equipment.