In a bid to meet the increasing demands and preferences for its high net-worth individual (HNI) customers, Guaranty Trust Bank (Ghana) Limited has re-launched its private banking business with the opening of its Private Banking Lounge and the introduction of a customised account.
The new face of GTBank Private Banking is a one-stop-shop convenient banking service tailored to suit the needs of all upwardly mobile individuals and those who are constantly on the go and it is supported by the bank’s robust Information Technology (IT) infrastructure and well–trained service-oriented personnel.
The hub of the service is the bank’s plush East Legon branch, where the Private Banking Lounge has been opened.
However, customers can access their accounts and undertake any transaction at any of the bank’s branches nationwide and each client is also handled by a dedicated relationship manager.
As part of the Private Banking Package, GTBank has also introduced a new product known as GTMax account, which is designed to meet the needs of these HNI customers. This is an interest-bearing current account that guarantees attractive returns on investments. Besides, customers are given free customised GTMax cheque book and a bouquet of free e-banking products.
The Managing Director of GTBank, Mr Lekan Sanusi, said the facility, with its serene atmosphere, coupled with the bank’s dedicated and service-oriented staff, would enable it to “strengthen the solid foundation GTBank has built over the years with its HNI customers”.
He further stated that, “With the sophistication of the banking industry now and GTBank’s quest to maintain its topmost position when it comes to delighting customers, we constantly look for new ways of making our services easily accessible, convenient and enjoyable for our discerning customers”.
In his presentation, the Head, Retail and Transaction Bank Division, Mr Stephen Abban, said, “To ensure a truly personal and private banking encounter, each customer will be entitled to a dedicated relationship manager who will always be on hand to provide expert financial support”.
Mr Abban stated that customers of GTBank Private Banking would now have easy access to opening accounts that would help them secure mortgages from GTBank UK.
Since its inception in 2006, Guaranty Trust Bank (Ghana) Limited has established itself as a pacesetter in the financial services industry, delivering superior quality services to customers.
It has been adjudged Bank of the Year for two consecutive years, in 2009 and 2010, winning with it numerous other key category awards in the areas of IT/Electronic Banking, Corporate Banking and Product Innovation, Customer Care, Advisory Services, Loan Financing and Competitive Pricing.
The bank had also been named by the International Finance Corporation (IFC) as the most market responsive Global Trade Finance Programme (GTFP) Issuing Bank in Africa for 2010 and is presently named as the 7th Most Prestigious Company in Ghana on the Ghana Investment Promotion Centre’s Club 100 List.